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Variations showing not well in upsells

jordi roon

We have some trouble with the plugin, we just added the up and cross sells to our website but now your plugin gives us a lot of trouble showing the products well there. When there are variations added to a product that is into the cross or up sell, then you will see not the image of the product but the variations to show up. Or check the image below you will see what the problem is there also.

Schermafbeelding 2021-06-01 om 14.45.53.png

You can check it out on this link:  https://meeuse-led.nl/product/arm-004/

Hakik Zaman

Hello jordi roon,

Thanks for reaching to us.

Could you please check this page? I have activated our plugins. Before checking, you are requested to clear your cache (browser & caching plugin you have).

Please let me know, is it resolved from your side or not.

Looking forward to hearing from you soon.

Thanks

jordi roon

Problem is solved, how could this be working now because we also cleared the case for many times and turned it of and on.

1 more problem with also the same product. When we have zero products in stock then he dont give us a message like it did before. when we disable the plugin and click on 1 of the 2 options then he shows us a message like this product is not in stock but on back order. but when we active the plugin again then no messages is showing. How can we fix this issue?

And also now another issue appearce, in the shop overview page: https://meeuse-led.nl/winkel/

The options are showing now, thats a little strange, there they must be gone, so not showing in the overview shop page. i added the screenshot from this

Hakik Zaman

Hello jordi roon,

Glad to hear that problem is resolved.

Problem is solved, how could this be working now because we also cleared the case for many times and turned it of and on.

I have changed a setting from your theme options page. That’s why it is working now.

When we have zero products in stock then he dont give us a message like it did before. when we disable the plugin and click on 1 of the 2 options then he shows us a message like this product is not in stock but on back order.

Please follow this link (I have created a draft product for you) to get a disabled button, if the variation is out of stock. You can check this screencast also.

The options are showing now, thats a little strange, there they must be gone, so not showing in the overview shop page. i added the screenshot from this

Could you record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to quickly figure out the issue.

Thank you