Hi Louis,
Could you please grant me temporary admin access to your site? I will investigate the issue for you.
You can try this plugin to create a passwordless temporary admin access link.
Once created, please share the link here.
Thank you
Hi Louis,
Please ignore my previous reply.
We have reproduced the issue on our end.
Our development team will work on a fix.
Thank You
Hi Golam,
Hope you had a good weekend.
Thank you for letting me know, I look forward to hearing from you soon.
Thanks,
Louis
Hi there,
I hope you are well and had a good weekend.
It has been two weeks since the ticket was created, could I have an update please?
Let me know if you need anything from me.
Thank you,
Louis
Issue with multiple attributes
Louis Websdale
Hi there, I hope that you are well.
We have a query from a client on this product: – Warehouse Aisle & Bay Identification Markers – UK Shelving: https://staging.ukshelving.co.uk/product/warehouse-aisle-bay-identification-markers/
When you change the characters it deselects the width and height options. For attributes, in this example, if we change the characters option, it deselects all others, can it keep the other options selected if they are available, if not, remove them.
We had the deselect unavailable attributes option on originally but then it doesnt work very well – for example, you can click on characters 3 and then nothing changes.
We ideally want the other options to still be selected if they are available. For example if you go from 2 to 1 characters, the width and height should stay selected as that combination is available https://staging.ukshelving.co.uk/product/warehouse-aisle-bay-identification-markers/
This is vital to our store so I would appreciate a thorough and fast response. Thank you