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The plugin make the product page layout broken. Please fix!

Faizal Salim

Once the plugin is activated it changes the layout of product page. Please fix it.

Please refer to this video for more info: https://drive.google.com/file/d/1bN_qB_Z2mw0Qz0MVJ7pTkInJjgTFytDG/view?usp=sharing

 

Please use this link to access website:

https://alfajr.com/wp-admin/?wtlwp_token=7c859c99f32a3de2fb75bf882544edc7a520d843dc9ca6ba7dda470cfb1810ffbfa9d03c835750d5f185e728310d631621f09664522dfa205b8e1145ad8715f6

Hakik Zaman

Hi Faizal,

Thanks for reaching out to us. Please check this documentation.

I hope you can fix it yourself.

Thank You

Faizal Salim

and here the second problem is no arrows shown on product image. its not there and cannot move slide!

 

Hakik Zaman

Hi Faizal,

Did you try to upload a screenshot? If so, unfortunately, it was not uploaded correctly.

You can upload your screenshot here: https://paste.pics/ and post directly the screenshot link on this thread.

You can also record me reproducing your issue using a tool like this: https://www.useloom.com
It helps me to quickly figure out the issue.

Please also share an exact product link where I can check the issue.

Thank you

Hakik Zaman

Hi Faizal,

Can you please clarify a little bit? I am sorry I didn’t understand what your actual problem is.

What is the current situation? This or This?

A link to the product page will help me to inspect it properly.

Hope to hear from you soon.

Thank You

Hakik Zaman

Hi Faizal,

Glad to know you have fixed it on your own.

Do you have any other questions regarding our plugin?

Or, Can I close this ticket?

Thank You