Hi Gaurav,
Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :
=> Deactivate all of your additional plugins except the WooCommerce and WooCommerce Variation Swatches Plugin.
=> See if the problem persists. If the problem is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.
Looking forward to hearing from you soon.
Thank you
Only 3 plugins are active and issue is still there.
https://www.awesomescreenshot.com/image/32591541?key=4b19cc3ffda8faf35d7a8fd4ed34cfb7
I already shared Admin login details. You can check the issue.
Hi Gaurav,
We are sorry for your inconvenience.
Could you send us the latest version of the theme that you are using on your site? We’ll try to investigate your issue installing your theme on our local setup.
You can upload the theme file to Dropbox or Google Drive and send the download link here directly.
Looking forward to hearing from you soon.
Thank you
We are using this theme (https://envothemes.com/free-envo-ecommerce/) free version. You can download and setup it on your local setup.
Just share the updates ASAP.
Thank You
Hi Gaurav,
I have installed your theme and all recommended plugin as your theme suggests.
Unfortunately, the issue is not happening on our side. You can check it here- https://wptestbox.com/119915/?post_type=product
Here are the login credentials:
https://wptestbox.com/119915/wp-admin/
Username: admin
Password: demo
Please let me know if I missed anything.
Thank You
Hi Hakik,
I Created a similar product on your setup and its not showing continue loader/curser.
https://wptestbox.com/119915/?product_cat=uncategorized
My wordpress is fresh and I activate the default twenty twenty two theme but its stilling showing continues “curser : wait”.
Please help me on this issue. It only started when I added paid version the extension.
Hi Gaurav,
If it is not happening on our staging site, it can be a file missing issue during updating plugins and WordPress Core.
Please reinstall WordPress- https://prnt.sc/v8uPmJ7nWgKr and WooCommerce (download WooCommerce and manually install the WooCommerce again) or your site. Do the same for Variation Swatches also like WooCommerce.
BTW, I have visited your site and swatches are loading normally- https://www.loom.com/share/d1e760d1bf6543778a58b5b048887d22
Please also try to update PHP on your server- https://prnt.sc/UDqLtvyqtG9B
Thank You
I can see its working now https://nrg-phoenix.com.au/doree/.
You did any changes?
Hi Gaurav,
Didn’t change anything just updated the free version of the Swatches plugin to 2.0.10.
Please try to use the updated plugin. Because we release updates to minimize the errors we found.
Thank You
Okay, that was a new release.
Thanks
Hi Gaurav,
Is there anything I can help with? Or, Can I close this ticket?
BTW, we really get excited & honored when you use our plugin on your site.
If you found my support helpful, could you please leave your valuable review here: https://wordpress.org/support/plugin/woo-variation-swatches/reviews/?filter=5
Your rating keeps us inspired.
Thank You
Yes you can close the ticket.
Thanks
plugin not working properly
Gaurav Priya
Hi Support,
I purchased paid version of plugin
Variation Swatches For WooCommerce.
I installed, added domain and added license key on plugin backend but it is still not working properly. It showing continues loader (https://www.awesomescreenshot.com/image/32588693?key=b5bc28beee93f94f2da354c9d8507d0c) of product listing page and detail pages.
My website url :- https://nrg-phoenix.com.au/doree/
Thanks