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Impossible de passer en version pro

Bonjour,

 

Je ne comprends pas car j’ai acheté woocommerce-variation-swatches et je me retrouve avec

Galerie d’images de variantes supplémentaires pour WooCommerce

 

Pouvez-vous m’aider svp ?

Golam Kibria

Hi CANIVET,

We are sorry for the inconvenience.

We can swap your purchase to the desired plugin.

Please share your login details for our site.

Thank You

Hello,

Yes please I will like WooCommerce Variation Swatches.
How do I proceed?

Golam Kibria

Hi CANIVET,

Please share your username and password for our site.

We will switch the plugins for you.

Thank You

Golam Kibria

Hi CANIVET,

Sorry for the delay. We have swapped the license for you.

Please check and confirm.

Is there anything else I can do for you?

Thank You

Hello,

 

Perfect, thank you.

However, I need an invoice please.
Moreover, I pay with VAT and the invoice is HT!?

Thank you,

 

Phil.

Golam Kibria

Hi CANIVET,

Paddle should have sent you an invoice with VAT.

Did you check your email for that invoice?

Thank You

No, I did not receive the invoice on my email address.
Once the plugin is installed, nothing appears in any section or product…

Hello,

 

Just perfect, thanks

Can I receive the invoice with VAT please ?

Golam Kibria

Hi CANIVET,

Please check your email (even the spam folder) if you have got an email from Paddle.

I will wait for your response.

Thank You

Golam Kibria

Hi CANIVET,

Please check your email and confirm if you have received an email with the PDF invoice.

I will wait for your response.

Thank You