Hi CANIVET,
We are sorry for the inconvenience.
We can swap your purchase to the desired plugin.
Please share your login details for our site.
Thank You
Hi CANIVET,
We are sorry for the inconvenience.
We can swap your purchase to the desired plugin.
Please share your login details for our site.
Thank You
Hello,
Yes please I will like WooCommerce Variation Swatches.
How do I proceed?
Hi CANIVET,
Please share your username and password for our site.
We will switch the plugins for you.
Thank You
[****]
Bonjour,
Puis-je avoir un retour svp ?
Merci par avance
Hi CANIVET,
Sorry for the delay. We have swapped the license for you.
Please check and confirm.
Is there anything else I can do for you?
Thank You
Hello,
Perfect, thank you.
However, I need an invoice please.
Moreover, I pay with VAT and the invoice is HT!?
Thank you,
Phil.
Hi CANIVET,
Paddle should have sent you an invoice with VAT.
Did you check your email for that invoice?
Thank You
No, I did not receive the invoice on my email address.
Once the plugin is installed, nothing appears in any section or product…
Hi CANIVET,
Did you pay with Paddle?
Do you have the basic version of our Swatches plugin installed and active on your site?
The premium version works on top of the basic version.
If you don’t have it, please download and install it from here.
BTW, here is the link to our documentation section.
You will find answers to most of your queries there.
Thank You
Hello,
Just perfect, thanks
Can I receive the invoice with VAT please ?
Hi CANIVET,
Please check your email (even the spam folder) if you have got an email from Paddle.
I will wait for your response.
Thank You
Nothing in my email.
Hi CANIVET,
Please check your email and confirm if you have received an email with the PDF invoice.
I will wait for your response.
Thank You
Perfect, Thanks.
Hi CANIVET,
We really get excited & honored when you use our plugin on your site.
If you found my support helpful, could you leave your valuable review here: https://wordpress.org/support/plugin/woo-variation-swatches/reviews/?filter=5
Your rating keeps us inspired.
Can I close the ticket?
Thank You
Impossible de passer en version pro
CANIVET CHRISTINE
Bonjour,
Je ne comprends pas car j’ai acheté woocommerce-variation-swatches et je me retrouve avec
Galerie d’images de variantes supplémentaires pour WooCommerce
Pouvez-vous m’aider svp ?