Public Ticket #124146

Critical Error when updating on WordPress Avada Child Theme

Glenn Washburn

2 years ago

Hello,

I get a Critical Error notice when updating the Free Variation Swatches plugin for WooCommerce. I am running the latest version of WordPress and WooCommerce – Avada Child Theme

Regarding the PRO version of Variation Swatches, I get a notification that updates are unavailable for this plugin.

Please advise on how to resolve these issues.

Hakik Zaman

2 years ago

Hi Glenn,

Thanks for reaching out to us. We are sorry for your inconvenience. We have added some major changes.

Please download the latest (v2.0.13) Swatches PRO version and use it with the latest Swatches Free version (v2.0.13).

Then check whether your reported issue has been fixed or not.

Note: Before updating the free version please deactivate the pro version first. Then update the pro version manually- https://www.youtube.com/watch?v=anzv8IsiP2o and activate the pro version.

Thank You

Glenn Washburn

2 years ago

Hello,

The download link above for Swatches PRO version does not take me to a downloadable file. Can this be updated? I’m looking for the latest version of
Variation Swatches for WooCommerce PRO

Thanks,

Glenn W.

Hakik Zaman

2 years ago

Hi Glenn,

Please check this link: https://getwooplugins.com/my-account/orders/

Then try to check whether your subscription is expired or not.

Thank You

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