Hi Lyndsi,
We are sorry for the inconvenience.
Please help us verify this so we can adjust the account info.
Are you still in touch with your original developer?
Please share the email address that was used to make the purchase.
Thank You
Public
Ticket #99882
Account Info
Lyndsi Hardin
Hi,
Our original website developer purchased and installed this plugin on our behalf. We do have the license key, but no account login information, which 0ur current website developer is requesting to update the plugin. Can you provide us with our account information, or set up a new account for us from which we can access our updates?
Plugin would have been purchased under business name Aerial Essentials, or even possibly under Caroline Godwin (our original developer).
Thank you for your assistance!
~Lyndsi @ Aerial Essentials