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Image not changing on shop page when clicking or hovering on variation

Edward Stack

Hi,

We just recently purchased the pro version of the swatches plugin for our site https://charismafashions.ie but are having a couple of teething problems.

We are hoping to have the swatches showing on the shop page which they are but when I hover over the variations such as colour the image doesn’t change even though the product has multiple colour variations and images for each variation.

I also cant click through to the product page by clicking on the variation in the shop page.

I looked through your tutorials and made the necessary adjustments but still it’s not working.

All the best,

Ed

 

Hakik Zaman

Hi Edward,

Thank you for reaching out to us. You can also check this screencast.

Please kindly record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to figure out the issue quickly.

And don’t forget to add your site login details in the site login details area. I’ll check what’s happening there.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Thank you