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Variation swatches not working on archive page

Christopher Banders

Dear Sir or Madam,

I have an issue with the variation swatches on the archive / shop page. In the past the images changed their colour when hovering over the colour buttons. Hover now there is no change at all. Only when you go to the single product page it works. Do you have any ideas where the issue might come from?

https://staging.samer-francis.com/product-category/rings/

 

Hakik Zaman

Hello Christopher,

Thanks for reaching out to us. Please follow this instruction.

If it doesn’t help, can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Thanks

Christopher Banders

Dear Sir or Madam,

I think I know where the problem might come from. I am using both of your version Variation Swatches and Variation Swatches Gallery on my staging area as well but I only have one licences. Would be it be possible to increase my licences use to two without any additional charges as I am only using it for one website and its subdomain (staging area) for testing purposes?

That would be great. Maybe the problem can be solved this way.

Best

Christopher Banders

Hakik Zaman

Hello Christopher,

License is not an issue. You will not get any further updates/ extended features without a license.

So, without a license, the rest of the things will work as they worked previously.

Thanks