Public Ticket #98241

The variation gallery not work

Ting Fung Ng

3 years ago

For image gallery i added image to the gallery, but there still show 1 image on product page.

Hakik Zaman

3 years ago

Hello Ting Fung Ng,

Thanks for reaching out to us. Sorry for your inconvenience.

Could you please give us an exact link to that product?

Hope to hear from you soon.

Thanks

Ting Fung Ng

3 years ago

https://dev.iammama.com/product/%e7%90%ba%e7%91%af%e9%91%84%e9%90%b5%e9%8d%8b-22%e5%8e%98%e7%b1%b3%ef%bc%884%e4%ba%ba%e7%94%a8%ef%bc%89%e7%b2%89%e8%97%8d%e8%89%b2/

Hakik Zaman

3 years ago

Hello Ting Fung Ng,

Thanks for sharing a product link with us. The thing is WoodMart has its own additional image adding option.

You are using 2 gallery plugins Additional Variation Images Gallery and WooCommerce Product Video Gallery plugin.

It is the reason for not working. One more thing you have several numbers of outdated plugins (such as WooCommerce), please update them to avoid issues.

Thanks

Ticket is closed.

Please login to re-open this ticket