Public Ticket #98168

No colors displayed

Cinz Bif

3 years ago

Hello,

I’ve got a problem with your plugin because the colors are not displayed.

I entered three variations but the color is coming out just in one even if I have edit all the colors.

I attached an image to better explain what I mean.

Thanks in advance for your reply.

Cintz

Hakik Zaman

3 years ago

Hello Cinz Bif,

Thanks for reaching out to us. Could you please provide us an exact link to the product page?

Hope to hear from you soon.

Thanks

Cinz Bif

3 years ago

Hello Hakik,

thanks you for your reply.

The link to the product page is:

https://lineapelle.store/?post_type=product&p=3191&preview=true

the product is not published but it is a draft.

If it is necessary, I can publish it.

Thanks!

Hakik Zaman

3 years ago

Hello Cinz,

Thanks for providing the product page link. You were using the Muffin Custom Swatches option not the Variation Swatches option.

Please check your product page I have disabled this option from- Betheme > Theme Option > Blog, Portfolio & Shop > Shop > Options > Custom Variation Swatches

Please let me know your issue is resolved or not.

Hope to hear from you soon.

Thanks

Cinz Bif

3 years ago

Hello Hakik,

thank you very much!!!

Sorry for wasting your time, I didn’t know it was existing this option in Betheme.

Now everything is working, as usual.

Have a nice day.

Cinz

Hakik Zaman

3 years ago

Hi Cinz,

I am really glad that your issue is resolved.

If you found my support helpful, my humble request to you to write your beautiful thought here: https://wordpress.org/support/plugin/woo-variation-swatches/reviews/?filter=5

Your beautiful thought keeps us inspired.

Thank You

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