Hello, I have a problem with my b2b woocommerce store, i have a bulk order form and worked perfect with your plugin until two weeks ago.
Now I can’t select variation from swatches in my bulk oorder form, when i select them i loose selection.
My clients like a lot your swatches and now they are unhappy.
How i can resolve that? I send you an image of my layout.
Thanks in advance.
Hello Stefano Falcone,
We are sorry for the inconvenience. I can’t access your plugins page https://prnt.sc/1s8x013 we need admin-level access to investigate.
OK, admin level is now granted in that account.
Sorry, it’s not full admin-level access. I can’t see our swatches plugin and also other activated plugins. https://prnt.sc/1sdtuzw
If you can’t feel comfortable to sharing full admin-level access, please login here and setup your theme and plugins. And try to reproduce your issue here.
I understand but it seems strange, anyway if you go on menù, “desmos for retailers”, submenù “quick order” and you try to use variation swatches you can see that’s impossible to achieve an order, when you select a variation is like that’s unselected, and it worked weel until two weeks ago.
We are sorry for your inconvenience.
Could you send us the latest version of the product table plugin that you are using on your site. We’ll try to investigate your issue installing your plugin on our local setup.
You can upload the plugin file in Dropbox or Google drive and send the download link here directly.
Looking forward to hearing from you soon.