Hi Valerie,
Thanks for reaching out to us. Sorry for your inconvenience.
Could you record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to quickly figure out the issue.
Thank you
Hi Valerie,
Thanks for reaching out to us. Sorry for your inconvenience.
Could you record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to quickly figure out the issue.
Thank you
Hi,
I made a video of my screen so that you can see the issue. The additional images are there in the back office but do not appear on the front end. Thanks.
Kind regards, Valerie
Hello Valerie,
Thanks for providing us a screencast. You are using Kalium Product Gallery for your front end.
Please check this screenshot. Our plugin works with the default WooCommerce gallery.
So, I would suggest you please contact the theme developer. Ask them, if they have an option or hook to remove their gallery. Then our gallery will work properly.
Thanks
additional images not appearing in variations
Valerie Ferrat
Hi,
I have set the plug in Variation Swatches for WooCommerce + Additional Variation Images Gallery for WooCommerce and managed to add the variations fine, for instance with colours. I could add images within the variation but apart for the main one, none appear in the front end product’s pages.I made a back up and then deactivated all other plug in except the Woo commerce ones, but nothing changed.
Could you please help? Thank you in advance,
Kind regards,
Valerie