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Variations don’t show under products

hello team please assist, color variations don’t show underneath products i have enabled it already under achieve/shop i am using the hanger theme

Tanvirul Haque

Hi Sheldon,

Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists. If the issue is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

If the plugin conflict check doesn’t help, please record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to figure out the issue quickly and squash it immediately.

And don’t forget to add your site login details in the site login details area. I’ll check what’s happening there.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Thank you

Hello Team Thank you for your response

 

i Have done the compatibly check yet it just says null I was hoping you could connect to my site i have added/updated my ticket with the login information it would really help I do apologize for my lack of expertise this is my first website I have created

Hello sir that is my mistake i have sent you an email for login to the WordPress account.

 

I apologize for my mistake

Tanvirul Haque

Could you send the invitation here too? [email protected] 

Thanks

Tanvirul Haque

Hi Sheldon,

Thanks for reaching us. We are sorry for your inconvenience.

Could you send us the latest version of the theme that you are using on your site. We’ll try to investigate your issue installing your theme on our local setup.

You can upload the theme file in Dropbox or Google drive and send the download link here directly.

Looking forward to hearing from you soon.

Thank you

Tanvirul Haque

Hello Sheldon Terblanche,

I have fixed the issue for you, Could you please download the child them from here and activate it on your site? Please let me know is it working for you or not.

Thanks