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Variable and Variations product images

Diane Béga

Hello,

It seems that when i do an update via csv file for the variation gallery image. if the column is left empty, the gallery is not updated and the old image is still appearing.

It is very crucial for my website as i have around 4000 products.

Can you please advice how this can be resolved?

Kind regards.

Golam Kibria

Hi Diane,

We are working on this. Please be patient with us.

There is no solution at this moment, but we are working on implementing one.

BTW, for now, you can try putting a comma (,) instead of leaving it empty.

Let me know if this works (if the images are removed from the front end).

Thank You

Diane Béga

Hello,

Is there a time frame for this to be fixed please?

Ok, will try to do so and update you.

Kind regards

 

 

Golam Kibria

Hi Diane,

I cannot confirm an exact time for the release (the development team is still working).

Did you try the suggested method?

It should do the job for you but you may see broken thumbnails at the product backend.

Thank You

Diane Béga

Hi,

No, i can’t take the risk to do as you proposed.

i have to many products and i do not want to do multiple uploads every time.

Also, i have found an another issue, i using the

Additional Variation Images Gallery for WooCommerce – Pro

However, the main image  is not loading correctly in the frontend. please find below:

Kindly advice a solution

 

 

Diane Béga

Am not able to attach the image

Also, is your plugin compatible with WP Rocket ??

Golam Kibria

Hi Diane,

We have replied to your query from our live chat section.

Please reproduce the issue in the following test site:

https://wptestbox.com/dbega/wp-admin/
User: admin
Password: 16iyqV1^4$AUT&Lr)m58rJI)

It will help us understand the issue and offer a solution for you.

Thank You.