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Configuration does not apprear on product edit page

Yam Saki

Hi,

I am now trying to use your Variation Swatches, but it does not work and appear on single product edit pages. When I open a product edit page to configure the swatch setting, the variation setting section comes visible under Product Data section for less than 1 sec and suddenly it disappears. So technically no chance to configure.

I already tried deactivating all the plugins to check plugin conflict but the same error occurs with no plugin besides woo commerce.

I would appreciate your help.

Thanks

 

Golam Kibria

Hi Yam,

If the plugin conflict check doesn’t help, please record me reproducing your issue using a tool like this

https://www.useloom.com, it helps me to figure out the issue quickly and squash it immediately.

And don’t forget to add your site login details in the site login details area. I’ll check what’s happening there.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Thank you

Yam Saki

Thanks, could you advise me how can I send you the login info privately?