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Switch from Wooswatches to your plugin

Paul Maes

I use this plugin

https://codecanyon.net/item/wooswatches-woocommerce-color-or-image-variation-swatches/7444039

I need to switch to your plugin due to compatibility problems with wooswatches.

 

We have over 300 products with over 500 color variations

How to switch to your plugin easily bacause at it seems right now i have to manually edit all my products to meet your standard.

Any solution so i do not have to do this manually?

 

 

 

 

 

Tanvirul Haque

Hello Paul Maes,

Thanks for reaching out to us. Here is the free version of our swatches plugin, you can check the compatibility using the basic version.

Thanks

Paul Maes

Good day,

I think you do not understand. I already use your Pro version of your plugin but it does not work as it should be. Can I get a refund?

 

Paul

Tanvirul Haque

Hello Paul Maes,

We are sorry for your inconvenience.

it does not work as it should be.

Would you please help us to figure out the issue that you are facing with our plugin?  You may record me reproducing your issue using a tool like this: https://www.useloom.com It helps me to quickly figure out the issue and squash it immediately.

Meanwhile, We have not enlisted any migration feature at this moment. Please, check our refund policy here: https://getwooplugins.com/refund-policy/

Thanks

Paul Maes

Well. I have tried for almost a week to get your plugin working but there are several options that do no work. The issues are too many. I have to do a lot of extra work and I do not have the time for that. [ deactivating 52 plugins one by one / try default standard theme / changing all my litespeed cache settings. Hoped to have this plugin working “out of the box” but is does not.

Please have my purchase refunded.

 

Tanvirul Haque

Hello Paul Maes,

Would you please help us to figure out the issue that you are facing with our plugin?

I would like to request you to cooperate. We are always here to help you. If we fail to fix your issues then we will definitely refund you. No worries about that.

You may record me reproducing your issue using a tool like this: https://www.useloom.com It helps me to quickly figure out the issue and squash it immediately.

I hope you can understand.

Thanks

Paul Maes

Yes. You will do anything to not refund.

Just for instance………your sidebar widget cannot do this…….see image.

 

 

 

Tanvirul Haque

Sorry, I can not see any screenshots here. Could you please record me reproducing your issue using a tool like this: https://www.useloom.com It helps me to quickly figure out the issue and squash it immediately?

Thanks

Tanvirul Haque

Hi,

Our plugin main feature is not providing the sidebar and we have not mentioned that our swatches plugin will work as like wooswatches sidebar. The swatches plugin job is just to convert WooCommerce default dropdown into color/image/button/radio swatches and also showing swatches on the shop/archive page.

I hope you can now understand.

Meanwhile, please, check our refund policy here: https://getwooplugins.com/refund-policy/

Thanks

Paul Maes

Hello,

Unfortunately i need this kind of sidebar for my target audience to work seamlessly. I wish to have a refund.

 

Thanks.