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Theme compatibility

Cole Tosh

Hi there,

 

I’m trying to get Variation Swatches to work for the Cartsy theme from RedQ. They state that the two are compatible but it doesn’t appear so. Is there any chance you folks could see if there’s a way to integrate the two successfully? I’m just looking to add swatches to the homepage product loops so that customers can pick the variation without having to go to the product page. Thank you a bunch!

 

All the best,

Cole

Hakik Zaman

Hi Cole Tosh,

Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists. If the problem resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

If plugin conflict doesn’t help, please send us the latest version of the theme that you are using on your site. We’ll try to investigate your issue installing your theme on our local setup.

You can upload the theme file in Dropbox or Google drive and send the download link here directly.

Looking forward to hearing from you soon.

Thank you

Cole Tosh

Hi there,

 

After a good amount of digging unfortunately it seems as though the plugin and theme are incompatible, something about the way the theme constructs its main homepage product loop doesn’t play nice with this plugin, or many plugins for that matter.

Here’s the theme file – https://file.io/pazo47JUWlLb

Thank you,

Cole

Hakik Zaman

Hello Cole,

I have run a deep inspection. Our plugin is working perfectly on shop/archive page.

You are using Gutenberg blocks for displaying product on homepage. You are using Gridster plugin for product grid, if I am not wrong.

I have tried to test it from the theme file and got the result on shop/archive page. That means, there are no conflict between your theme and our plugin.

But couldn’t overwrite your homepage product grid. Our codebase will work fine with the structure of WooCommerce. If some plugin/theme changed their product loop code, it will not work.

There are many grid related plugin, so it is difficult to compatible it with all of them. The thing is- your grid should show a button called “Select Options” for variable product but it is displaying “Add”.

Swatch feature will be available if the below code applied inside the product loop-

<?php do_action('wvs_pro_variation_show_archive_variation'); ?>

So, we will suggest you to contact with grid dev team and ask them to add the above code inside their Gutenberg block template.

Thanks