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Adding Variation images to a product results in blank or placeholder images.

Roger Hicks

Adding variation images to a new product – example https://bettershoppingusa.com/product/heritage-adirondack/

seems to result in blank swatch images.

The plugin has worked great so far but even if I create a brand new product, the images are blank or placeholders.

Hoping you can look into this.

Hakik Zaman

Hello Roger,

Thanks for reaching out to us.

Please check your login details, I have tried to login but couldn’t. Please check here.

Looking forward to hearing from you soon.

Thanks

Roger Hicks

Hi Hakik,

For password, please try this instead

 

GetWooPlugins2021$

 

 

 

Hakik Zaman

Hello Roger,

Thanks for sharing the password. I have performed a deep test on your site.

You should update all the old plugins, specially WooCommerce. Our swatches versions are following:

Variation Swatches for WoooCoommerce – Version 1.1.17

Variation Swatches for WooCommerce Pro – Version 1.1.17

You are also using old version of divi and latest version is 4.9.10

Did you customize your theme? If yes you should make a child theme and paste all customized code inside the child theme.

On activating your divi theme this field appear, I have tested with fresh divi (version 4.9.4) on my local development environment but this filed is not appearing on my end.

Our plugin provides this field and you should use this field to set an image. Our provided field is not working for this field. Because both are registered as same name.

Looking forward to hearing from you.

Thanks