Hi Team,
I have raised that ticket 2 days ago, and did not get any reply from your side, is this type you handle your customers, and I am your new customer.
It seems that you can resolve this issue, kindly revert back my money, I don’t want to continue.
BR
Pravesh Kumar
Hi Pravesh,
Sorry for the late response, it was our weekend.
Will you please check if you have this option enabled?
Can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.
You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.
And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7
Hope to hear from you soon!
Hi Team,
Sorry I can not share any of my website’s admin details.
I have already purchased your plugin for one of my website (dealonation.in) and I am facing same issue on this website also and I have contacted with Hosting provider (Blue Host) and they directly mentioned that Swatches Plugin is creating problem.
Kindly resolve this issue and if you can’t then please. refund my money its only 3 days I have purchased this plugin and you. have 30 days money back plan.
Thanks
Pravesh Kumar
8882193887
Hi Pravesh,
It is very difficult to investigate the issue if you do not give us access to your site.
Please share the site link where you have the problem.
Can you verify if you have this option checked? Please try enabling this option and check.
Thank You
Hi Golam,
My website url is https://shoppodiction.com/
Can you verify if you have this option checked? Please try enabling this option and check.
I am using version 1.1.17 and this option is not available, but previous I have implemented this settings on previous website and it won’t take any effect.
And BlueHost identified the problem the your plugin code creating the problem in our website’s (https://shoppodiction.com/) function.php page.
And I have removed deactivated this plugin because when I activated this, it will jammed the website and will affect the business.
Please resolve. this issue asap.
Thanks.
Hi Pravesh,
The option should be available in the version that you are using.
Can you verify if you have the latest versions of our Variation Swatches plugins?
The latest versions are:
Variation Swatches for WooCommerce - 1.1.17
Variation Swatches for WooCommerce PRO - 1.1.17
Thank You
Hi Golam,
I have again activated this plugin yesterday night, and it got my website completely jammed so when I have got so much complaint to my customers I have deactivated this plugin after an hour.
Now I want my refund, I don’t want to use this plugin now.
Please refund asap.
Thanks in advance
Hi Pravesh,
Will you please confirm the current versions of our plugins on your site?
Please share a screenshot of the installed plugins.
Giving you a refund is not a problem but we want to fix the issue for you.
Thank You
Hi Golam,
Just because of installed this plugin, I have been already getting so much problem.
Kindly refund my money back. I don’t want this improper coded plugin.
And no any further mails and discussion regarding this.
I just want my money return.
Thanks in advance
Hi Pravesh,
I’ve refunded your purchase! Hopefully, we can help you next time.
Thank You
Website is getting too much slow after activated this plugin
Pravesh Kumar
Hi Team,
My website (shoppodiction.com) is getting too much slow after activated this Variation Swatches pro plugin.
I have purchased this plugin right now, and just after activate its starting creating problem, if it will behave like this only, then refund my money, I don’t want to spoil my customers if my site won’t work.
Please resolve this issue asap.
BR
Pravesh Kumar