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Tooltips not working as thought

X-Team Bocholt Gmbh& Co. KG

Hi,

we bought your Pro Plugin because we thought that would give us the possibility to set Tooltip Description Texts to our swatches when hover over a variation swatch. Still after going Pro we only have the Attribute-‘title’ in the Tooltip.

We want to describe every swatch with an own Text. Is there a possibility to make this work like we want to?

Example page: https://xteam-shop.com/produkt/xerox-versalink-b605/

kind regards

Oleg Seidel

[email protected]

Golam Kibria

Hi X-Team Bocholt,

Thank you for reaching out to us. I have checked the product page and the tooltip appeared properly.

Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists. If the issue is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

And don’t forget to add your site login details in the site login details area. I’ll check what’s happening there.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

You can also try clearing your browser cache or try in a new browser.

Thank you

Golam Kibria

Hi X-Team Bocholt,

We are sorry for the misunderstanding.

Please change your attributes from select type to button type.

You will find the option to add a custom tooltip.

Let me know if this solves your problem.

Thank You