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Jesper Cederholm

Hi, the subject says it all.

Golam Kibria

Hi Jesper,

Can you verify if you have the latest versions of our Variation Swatches plugins?
The latest versions are:

Variation Swatches for WooCommerce - 1.1.17
Variation Swatches for WooCommerce PRO - 1.1.17

Also, could you please give your site link to check?

Thank You

Golam Kibria

Hi Jesper,

I think the problem is due to your caching plugin. The plugin works perfectly with the storefront theme.

I would suggest you temporarily disable your caching plugin and check.

You can also exclude our plugin from the CSS and JS minification of your caching plugin.

Here are the paths:
/wp-content/plugins/woo-variation-swatches/assets/css/(.*).css
/wp-content/plugins/woo-variation-swatches/assets/js/(.*).js

Otherwise, please give us admin access and we will do everything for you.

Can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Thank You

Tanvirul Haque

*Update:

We are sorry for the inconvenience. We have figured out the issue. Could you please put the following CSS code inside your child theme style.css file or customizer additional CSS section?

ul li.variable-item[data-wvstooltip]:before { content: attr(data-wvstooltip) !important; }

Please don’t forget to clear all cache after adding this CSS code.

Thanks