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Change Product Gallery Image Selecting Only Color Variation not working

Jose Guillen

I think some other plugin is conflicting with this option – I use a custom made stock management plugin. Is there any chance you guys can check it out and see what the conflict might be? Or why it is not working?

Golam Kibria

Hi Jose,

I could not access your dashboard. Please update our access with admin rights.

Also, please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists. If the problem is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

Looking forward to hearing from you soon.

Thank you

Hakik Zaman

—

Jose Guillen

I’m sorry for that. Completely forgot to make you an admin when creating the user. I went ahead and disabled everything. Still doesn’t work. I also have your plugin installed on a local dev environment and it works out of the box, just had to activate it on the settings and ta da, it worked. I’m not really sure why it is working, can you maybe check out the settings on the site?

Golam Kibria

Hi Jose,

Thanks for updating the user status.

I have investigated the issue but could not find any reason behind the problem.

There is just one test remaining. I did not change your theme.

Can I change your theme and try with a default WordPress theme?

BTW, I have created a test site for you.

It would be great if you installed the latest version of your current theme, so we can further work on it.

Here are the test site details:
https://wptestbox.com/avada/wp-admin/
User: admin
Pass: 0Cw(tdBadNZAJUHDVR

Thank You