Hi Kobus,
Please update our user rights so we can access your dashboard.
Currently, it does not allow us to investigate the issue.
Thank You
Public
Ticket #92560
Hi Golam
Sorry about that, I’ve granted you super user rights.
Kind regards
Kobus
Hi Kobus,
We are sorry for the inconvenience.
The problem occurs if you have a product variant in the upsell section.
We will fix this in our next update.
Is there anything else I can do for you?
Thank You
Hi Golam
Ok, cool, thanks for figuring it out, any idea when the next update will launch?
Cheers!
Hi Kobus,
I cannot confirm a date but hopefully, we will release the update within this month.
We are really sorry for the inconvenience.
Please be patient with us.
Thank You
Ticket is closed.
Images on single product pages getting replaced
Kobus Louw
Hi Getwoo
I hope you are well, and thanks for the great plugin.
We are experiencing an issue where a custom block’s images and all the gallery images are getting replaced when the “Enabled swatches” option is active.
Here is a quick video to explain:
https://www.loom.com/share/f400c84395f14a1b9ac50d43972ed893
The main reason we bought the plugin was to show the variation swatches on the shop page.
The site is multisite, https://www.bathroombutler.com/ is the main site, but has no content.
https://www.bathroombutler.com/za has the plugin running.
https://www.bathroombutler.com/au has the plugin running.
The ftp details are for SFTP, and the port is 2222.