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Problem with images

Damian Nowak

Hi,

I have problem with showing colors on hover on catalog site: https://kandsbike.com/biciclete/dama/

All bicycles colors are showing correctly when we check color, but this bicycles don’t have product gallery. When product have product gallery for example products Kands Opera:  https://kandsbike.com/magazin/dama/kands-opera/  on catalog mode or main site we can’t check another colors – it’s blocked.

We need to have product gallery, how we can resolve this problem?

Hakik Zaman

Hi Damian,

Could you update your free and premium version of the WooCommerce Variation Swatches plugin?

The current version of swatches plugins is the following.

Variation Swatches for WoooCoommerce – Version 1.1.17

Variation Swatches for WooCommerce Pro – Version 1.1.17

Please make sure you are using the same version and let me know your reported issue has been fixed or not in this latest update?

If it not works, could you also record me reproducing your issue using tool like this? https://www.useloom.com
It helps me to quickly figure out your issue.

And don’t forget to give us a temporary admin access to your site. We’ll try to investigate the issue for you.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Thank you