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Colour and image swatch not working

Dear sir/madam,

I am having a problem with the swatches plugin. As you can see in the image the swatches or showing an grey transparant screen when the cursor is on it. Any idea how to fix this? Swatch problem.png

This problem also occurs at the colour swatch.

Many thanks in advance.

Kind regards,
Glenn Triepels

Tanvirul Haque

Hi Glenn Triepels,

Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists. If the problem resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

Looking forward to hearing from you soon.

Thank you

Dear Tanvirul Haque,

Thank you for your reply. I checked the plugins but this did not solve the problem. The plugin did work at first and after that I did not install any new plugins either. Therefor I do not think that the problems caused by other plugins.

Looking forward receiving your reply. For now I wish you a pleasant day!
Kind regards,

Glenn Triepels

Tanvirul Haque

Hello Glenn Triepels,

Have you followed my instruction properly? Please deactivate the EWWW Image Optimizer plugin and then check again.

Thanks

Hi Tanvirul Haque,

Many thanks for your reply. I thought I had disabled it before but it is working now, many  thanks!

Wishing you a pleasant sunday!