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Variation Swatches not working properly

marijke Pie

Hi there!

I have a weird issue.
When you want to select color, and then size, it de-selects the color, making it impossible to place an order. This problem happens on all browsers, but the weird thing is, when I’m logged in into the backend it seems to work properly again. When I’m logged out, the issue re-appears.
I’m running WordPress 5.7.2, woocommerce 5.4.1 and variation swatches 1.1.17, so everything is up to date.

Golam Kibria

Hi Marijke,

Do you have this caching plugin? Try disabling the plugin and check if it works properly.

Can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!