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Gallery repeated for all variations on first variation editor and then not shown on other variations

Max Rev

The plugin is putting all the variation gallery divs in the first variation editor in the woo backend.

 

As you can see below this behaviour is unexpected:

 

Screenshot 2021-06-17 183038.png

Tanvirul Haque

Hi Max,

Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and Additional Variation Image Gallery for WooCommerce Plugin.

=> See if the problem persists. If the issue is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

If the plugin conflict check doesn’t help, please record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to figure out the issue quickly and squash it immediately.

And don’t forget to add your site login details in the site login details area. I’ll check what’s happening there.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Thank you

Max Rev

Hi Tanvirul,

 

Interesting – this is probably worth noting on your docs – CTX Feed plugin (generates product feeds for merchant sites etc.) is the plugin which causes this issue and breaks your plugin. I wonder how many stores have that plugin installed – not sure if it’s worth you doing that – but worth adding to a list of known ‘incompatibles’.

 

Thanks for your help, really appreciated!

 

Cheers,

 

Max

Tanvirul Haque

Hello Max Rev,

Actually, we have not received any issue like this from our other users, by the way, we will investigate on that.

Is there anything else that I can help you with?

Thanks