fbpx
šŸ¤Ā  NEW YEAR SALE RETURNS - 50% OFF all plans! šŸ¤ Grab it Now

Colors does not show on the product

Iztok Jamnik

Hi,

after upgrade the plugin the colors pictures for color selection of the products does not showing anymore.

Please see a picture in the attachment.

Tanvirul Haque

Hi Iztok Jamnik,

I have not found any attachment here.

Could you record meĀ reproducing your issue using tool like this?Ā https://www.useloom.com
It helps me to quickly figure out issue and squash it with immediately.

Thank you

Iztok Jamnik

I’m resending to you a picture. In the red rectangle you can see that the pictures of the colors of the product are not visible. If you point a mouse on the color, the name of the color is show up.

 

Tanvirul Haque

Could you record meĀ reproducing your issue using tool like this?Ā https://www.useloom.com It helps me to quickly figure out the issue and squash it immediately.

If you want to share any screenshot please try to use this toolĀ https://prnt.sc/

Thanks

Tanvirul Haque

HiĀ Iztok,

Thanks for reaching us. We are sorry for your inconvenience.

Recently we have made few changes to our swatches HTML Markup, and your Kona theme overwrites our swatches styles depends on our old version.

So you have to contact your theme support team and ask them to make their own design compatibility with our swatches latest version. I hope they can provide you the design compatibility fix with their theme next update. If the theme developer team needs our collaboration then you may connect them with us.

Thank you