Hi Lynn,
Can you verify if you have the latest versions of our Gallery plugins?
The latest versions are:
Additional Variation Images Gallery for WooCommerce – 1.2.6
Additional Variation Images Gallery for WooCommerce – 1.2.6
Also, can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.
You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.
And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7
Hope to hear from you soon!
This plugin is not working correctly with Variation Swatches Plugin
Lynn Ferrare
Hello,
I have both of your plugins: Additional Variation Images Pro and Variation Swatches Pro plugin. The Variations Swatches plugin is working great, however as soon as I activate the Additional Variation Images plugin, my swatches plugin does not work correctly. I hope they are created to work together.
Here is what is happening:
Normally, when you go to one of my product pages and click on the variation swatch colors, each color of shirt with the design will appear and you can scroll through each color swatch and the image of the shirt is displayed as it should. That is good!
However the problem occurs when I activate the Additional Images plugin. I can no longer click on the swatch color and have the correct t-shirt image display. It is like it is stuck. The only way now for the customer to view the different t-shirt images is to scroll through the gallery and have the different t- shirt colors scroll by but the colors aren’t listed in the gallery images so this would be very confusing to a customer.
How can I get both plugins to work with each other.? I’d like to be able to scroll through the color swatches and display the correct image and have the other plugin (Additional Images) work too. Maybe there is a setting I missed.