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Elementor / JetWooBuilder single product page width

Tim Brierly

Hello,

I am using your plugin with Elementor Pro and JetWooBuilder. I have the options showing but the width on the single product page is incorrect, as if the width is set too low. Buttons with text inside also overlap the button rather than stretching the button wider with text inside (maybe not possible and need to be radio buttons). Please see screenshots. How do I fix this?

Screenshots:
https://drive.google.com/drive/folders/10beN9oLMylbCPWXfOxAGisHuzMw72cjG?usp=sharing

Also is it possible to change product image in archive page after selecting the colour swatch (like in single product view)?

I am using the following to implementation you posted to another user to get your plugin showing on the shop archive page:

Please check this guideline: https://www.loom.com/share/96e49f5ff69942b3b54d327c4d185bc3

And Implement this code: https://gist.github.com/ahmedeshaan/28852324145d7b83770cfba6880a2f0a

and check this video to classes: https://www.loom.com/share/d52d41b05ba24656bea184f0bc0cbf0a
.wvs-pro-product, .jet-woo-products__item

Tanvirul Haque

Hi Tim,

I am the lead technical support of this plugin, Could you add me here on Skype? My Skype ID is: shovon.haque2

Please add me and say hi with your ticket ID. I am waiting for you there to quickly squash your issue immediately.

Thank

Tanvirul Haque

Hi Tim,

Can you please give us a temporary admin access to your site? We’ll try to investigate the issue for you.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Thanks

Tanvirul Haque

Hello Tim Brierly,

I have fix the single page issue by adding some CSS code insite customizer.

Please follow this video instraction for the shop/archive fix.

Thanks

Tanvirul Haque

Hello Tim Brierly,

I have added some CSS to fix this https://prnt.sc/16k6kvw please check and confirm with me.

Thanks

Tim Brierly

Hi Tanvirul, I am havinng an issue deactivating your plugins – I have reopened the ticket. I am still planning to use your plugin but I have a rendering issue that I am trying to resolve and in testing am trying to disable your plugin but it breaks rendering of my shop archive pages, even after removing all the modifications listed above (in the ticket)

Tim Brierly

Is there anything other CSS customisation you have done that I am missing? I undid each modification (removed child theme customisation, removed CSS modification in Theme -> Customise CSS, but when deactivating your plugins the archive pages now show as completely broken….

Tim Brierly

Further to my previous comment I found modifications to the functions.php file in my Child theme. Removing the modifications allows me to deactivate your plugins and now successfully renders our archive shop page when disabling your plugins.

This has led me to believe that the rendering issues I was seeing are only when your plugin is activated – when loading shop archive pages I have no issues when your plugin is disabled, however when enabling on larger pages I cannot scroll all the way down – the screen goes white as if a large white area is covering the product listings – scrolling back up often leads to the white area covering entire screen.

As a reminder I am using Astra theme, Elementor Pro and Crocoblock plugins. Everything is up to date.

So even with all modifications removed the plugin is causing issues for me. It would be great to get this resolved.

Of note I am not using any cache plugins. I do not believe the server has caching either, it is a dev server for testing.

Tim Brierly

After further testing it is only when after following directions you provided from Crocoblock: https://www.youtube.com/watch?v=cHj7T9jm6RA

After adding the modifications to the functions.php file the rendering issues appear on the archive page.

I recorded ccreencaptures of the issue I am having:

Before adding those modifications: https://drive.google.com/file/d/17PhAyR2svPguIzp0vo5ZFSXe-OQLLj3C/view?usp=sharing

After adding those modifications: https://drive.google.com/file/d/17LhkojV_7ye0lrQH-dIU7iVMjWJqX1MV/view?usp=sharing

Any help would be greatly appreciated.

Tim Brierly

Hi. Any update with this? I would really like to get this sorted so we can launch our website

Tanvirul Haque

I have found you are showing 36 products at a time, we recommend you to show a maximum 12 products at a time. Could you please try to set 12 products and then check again?

Thanks