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Hi,

The issue with my page is that when you pick an item to buy it the images are not loading and when you try to add it to cart, it give me a message and do not add it to my cart. Please help!

Tanvirul Haque

Hello Eduardo Hernandez,

Could you share your site admin url, I can’t access it here.

Thanks

Tanvirul Haque

Hi Eduardo,

Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists. If the issue is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

If the plugin conflict check doesn’t help, please record me reproducing your issue using a tool like this? https://www.useloom.com It helps me to figure out the issue quickly and squash it immediately.

Thank you

I did what you told me and found out that the AMP plugin was causing me trouble with the images, so I deactivate it and it work just fine again. So Thank You very much, that was causing me a headache hahaha… Do you have a plugin that do the same as the AMP?

Tanvirul Haque

Hi Eduardo,

Do you have a plugin that do the same as the AMP?

Unfortunately, we can’t recommend any other plugin similar to AMP at this moment.

By the way, could you record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to quickly figure out the issue and refer to the development team.

Thank you