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Problem with the plugin

Tolo Banolas

Hi!

I have installed your plugin “Variation Swatches for woocommerce” and I get this problem:

Captura de pantalla 2021-04-29 a las 16.45.11.png

 

I get this message just with the firs product as you can see on the photo the second product is fine.

 

Hakik Zaman

Hi Tolo Banolas,

We are apologizing for the late response. We were on our weekend leave.

Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists. If the problem resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

If you think testing on production site will affect your sell. I can setup a staging site for you. Could you please reproduce your issue there? We don’t want to hamper your site for testing.

Please let me know, if you are interested I will create a staging site for you.

Looking forward to hearing from you soon.

Thank you