Hi Mark,
Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :
=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.
=> See if the problem persists. If the issue is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.
If the plugin conflict check doesn’t help, please record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to figure out the issue quickly and squash it immediately.
Hope to hear from you soon!
Thank you
Problem with Invalid Product message
Mark Tolley
Hi, we are using Variation Swatches for Woocommerce on our Flatsome / Woocommerce site.
It was working OK, but several customers have recently alerted us that they get an Invalid Product message when trying to check out on a purchase.
A single Woocommerce product works OK, but a variation does not.
Our website is sanctumscreens.com
Thanks in advance for your assistance.
Mark