Variation Swatches are no longer showing in Filter Widget
I’ve checked the documentation and confirmed that PRO is activated, the option is checked in settings, and the filter is set to list. Swatches show normally everywhere else.
Inspecting the sidebar widget shows no code for Variations Swatches loading at all – just plain widget code.
Can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.
You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.
And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7
Hope to hear from you soon!
I’ve updated the ticket with the admin login details.
Sorry for the delayed response. It was our weekend.
Have you noticed if the issue is appearing after the latest update of Astra?
I have created the following test site:
Will you please help us reproduce the issue. I tried to add the filter widgets but they are not working.
I added the filter widgets for you (https://wptestbox.com/astra/?post_type=product) but they appear fine so it is not an issue with Astra. On our site, I’ve deactivated all other plugins but can not get the swatches to appear in the widget.
Do you have any server-side or Cloudflare cache enabled?
No we do not, we are using InMotion Hosting with Apache servers. No CDN. WP Fastest Cache plugin.
It might be Elementor. It would be great if you tried it with Elementor on the test site.
Maybe Elementor is blocking the scripts to load.