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Product won’t save

Scott Cairns

Hi, I have detected an issue when using the Variation Swatches plugin both free and pro. When I edit a product, it will not save the information. A simple example is the product short description and the permalink. I can change the data, hit save and nothing happens. If  I disable the Variation Swatches plugins, the data instantly saves.

Also, a number of times i have created product attributes and variations, that then disappear on further editing of the product. One such example is here; https://www.everygirlloves.co/shop/homewares/lounge-living-room/light-glo-candle-boxed-monochrome-candle/

Tanvirul Haque

Hi Scott Cairns,

Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists. If the problem resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

Looking forward to hearing from you soon.

Thank you

Scott Cairns

Hi Tanvirul, thank you for your reply, and sorry for creating another ticket, I didnt realise you had responded here. I am going through the process based on your suggestion now and trying to find the offending plugin.

Can I please ask you; if I am wanting to use Elementor page builder to create product archive (category pages) is there a shortcode I can put in so that the product variations show?

Tanvirul Haque

Hello Scott Cairns,

Yes you can do that, here is the shortcode [wvs_show_archive_variation]

May I close this ticket for now?

Thanks

Scott Cairns

Hi Tanvirul Haque, that’s great thank you. Yes please close the ticket now!