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Plugins causes issues with Crocoblock Jet Woo template

Rene Baretta

Hi there,

I contacted support at Crocoblock first. I could not access the media library when I was in a template of Jet Woo. And I was not able to exit that template back to dashboard. I had to close the browser tab.

https://drive.google.com/file/d/1Qa8wAqYtpxudxq2aXXW1GwTfyTgOGClp/view?usp=sharing

But support noticed that 1 of the 4 templates did work properly, so they started deactivating a few plugins. And it seems that your plugin was the one causing this issue, only in the 3 product templates that have the Single Add to Cart widget in it, where your plugin is ‘active’ to show product variations.

 

Hakik Zaman

Hello Rene Baretta,

Thanks for reaching to us. Could you please provide your ftp access?

After disabling all plugins (except crocoblock, WooCommerce and swatch) your child theme produces an error.

Looking forward to hearing from you.

Thanks

Rene Baretta

Can you try again?

I have resolved the child theme error. But please keep WPML plugins active. They seem to give the theme error once deactivated.

Best that you don’t turn off all plugins. I have re-activated the plugins that need to be active.

If you try to open a Jet Woo PRODUCT template you will see it doesn’t work (as video). If you deactivate your plugin, it does work.