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swatch is displaying instead of featured image

W A

Hello, We are really loving your plugin, however we have been experiencing a glitch over the last couple of days.

When opening a single product page, the large feature image normally displays as the primary image when the page loads….

however, a glitch is causing one of the swatches to load as the primary image, instead of the feature image that we uploaded to the product.  Please see this page as an example. https://hairredefined.ca/product/abbey-monofilament-hand-tied-sides-human-hair-synthetic-blend-wig-by-envy/

You will see that the ginger cream swatch displays immediately. (It should be the front facing image of the woman that displays first)

Can you help please?  Thanks so much!

Hakik Zaman

Hi W,

Can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!