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Attribute options not displaying correctly

Andrew Morgan

Hi. I created a new attribute with just 3 options. All those 3 options are to be displayed on a new product I am trying to create but they aren’t displaying correctly on the shop front. I have updated everything that needs updating but its the same as before the update. The product is just a draft at present. This problem does not occur for any other product.

Here’s a link to the draft product. https://hwbmobility.co.uk/?post_type=product&p=11050&preview=true

Andrew Morgan

Hi. I’ll gladly leave a review. Could you check one more thing for me please? Still the same product, I’ve just added 45 variations, the prices were changing fine but now they’ve stopped and the only prices that change are when you select a different mechanism attribute. Selecting different types of fabrics makes no difference to the price but it should and it was until now.

Many thanks

 

Andrew

Tanvirul Haque

Hi Andrew,

We are sorry for the inconvenience. Could you please share some exact page URL where you are facing the issue?

Thank you

Andrew Morgan

Hi again Tanvirul. I was working on this again yesterday and all seemed well. The prices were changing as they should but I added some more variations and they’ve stopped changing again like before. If you look at the mechanisms, the “single tilt in space” and “dual standard” are both fine, it’s the variations for “dual tilt in space” that don’t alter when you select different types of fabrics.

Here’s the link text again.

https://hwbmobility.co.uk/?post_type=product&p=11050&preview=true

Many thanks

Andrew

 

 

Tanvirul Haque

Hi Andrew,

Could you disable our swatches plugin and check is it working without our plugin or not?

Thank you

Andrew Morgan

Hi Tanvirul.

The problem is still happening once disabled.

Many thanks

Andrew

Tanvirul Haque

Hello Andre,

So, It’s not happening from our plugin. It’s happening from WooCommerce. Please contact WooCommerce support.

Thanks