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Swatch does not show product image when blur with cross is activated

Maximilian Müller

Dear getwooplugin Team,

 

when there are out of stock products in a variable product it doesnt show the crossed out product image but the variation name as can be seen in the screenshot link

Is it possible to show the out of stock swatches with the product crossed out instead of the variation name crossed out?

Kind regards

Max

 

 

Tanvirul Haque

Hello Maximilian Müller,

Could you please give me a page URL as an example of where you are facing the issue so that I can run the investigation on that?

Thanks

Maximilian Müller

Hi,
for example on this site https://www.donaulife.com/online-headshop/grinder-kaufen/. Everey swatch which is crossed out only shows the name of the variation in the background. I am asking if it is possible to show not on stock swatch with the product crossed out. You can also find a screenshot attached. Screenshot: https://imgur.com/a/jhdNPYi
Regards
Max

Tanvirul Haque

Hi Maximilian Müller,

Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists. If the problem resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

Looking forward to hearing from you soon.

Thank you