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Variation Swatches for WooCommerce – Pro does not work

Matej Guman

Hi, GetWooPlugins.

I am really enjoying your products, but out of a sudden, Variation Swatches for WooCommerce – Pro stopped working. I thought it was a problem with the version installed, so I updated the plugin to the newest version, which was 1.1.13. But the problem persisted; with the activated PRO version of the plugin, the whole website was incomparably slower and sometimes did not load at all. When I switched off the PRO version and activated the FREE version only the website worked like expected.

Could you please assist?

Thank you.

Matt

Tanvirul Haque

Hello Matej Guman,

I can’t access your plugin page or swatches settings page, could you please provide admin-level access? https://prnt.sc/10lx3oi

Thanks

Matej Guman

Hi, Tanvirul.

Thank you for your reply.

I have just enabled admin access at my hosting provider, so it should work now.

Please give it a try and let me know if it helped.

Thank you.

Matt

Tanvirul Haque

Hello Matej Guman,

We are sorry for the inconvenience. But I have not found variation swatches Pro plugin there.

Could you please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists. If the issue is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

If the plugin conflict check doesn’t help, please record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to figure out the issue quickly and squash it immediately.

Hope to hear from you soon!

Thank you

Thanks

Matej Guman

Hi, Tanvirul.

Thank you for your response.

I have just installed and activated the PRO plugin. Could you please take a look?

I appreciate your help.

Thank you.

Matt

Tanvirul Haque

Hello Matej Guman,

Could you please record me reproducing your issue using a tool like this? https://www.useloom.com It helps me to figure out the issue quickly and squash it immediately.

Thanks

Matej Guman

Hi, Tanvirul.

Thank you for your quick reply.

I have made a fresh installation and now it works OK <help.roccosport.sk>. I delved deep into settings and found a couple of issues.

1. I have selected “Keep attribute variation selected on the product page after clicking from catalog page”, but after I clicked on a variation in catalog page, there is no “Clear” selection button, so I could not unselect my attribute variations. Please see the screen video below for better reference: https://www.loom.com/share/58cd58b039644c94988868280d522900

2. Could you please explain a little further the options “Disable out of stock attribute variations” and “Crossed or blur swatch items but Clickable Out Of Stock attribute variations”? I played around with the settings but it seemed it had had no effect on the front-end.

Thank you.

Matt

Tanvirul Haque

Hello Matej Guman,

1.Could you please share the latest version of your theme file by uploading it on google drive so that we can investigate by installing theme on our local setup?

2.By default you can not select out of stock variation but by the Clickable Out Of Stock attribute variations option enabling you can select out of stock variation. But this feature is now on beta testing.

Thanks

Matej Guman

Hi, Tanvirul.

Thank you for your reply.

1. Please find the theme setup files on the following link: https://drive.google.com/file/d/1tG-eE3aBywIhP92QPu9CGqaTfDJg8M__/view?usp=sharing

2. Understood. Am I correct if assuming that with the “Hide” option for out of stock variations is the Clickable Out of Stock attribute variations option irrelevant?

Thank you.

Best wishes,

Matt

Tanvirul Haque

Hello Matej Guman,

I have checked your theme on my local setup, but I have not found such an issue on there https://www.loom.com/share/b6a88d8afb4942e683043b31a24b3dbc Could you please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists. If the problem resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

2. Yes, you are right.

Thanks