Hello Betania Camargo Albanese,
Thanks for reaching out to us.
Have you tried this option? https://prnt.sc/10hy1he
Thanks
Public
Ticket #78621
Yes, yes, it’s the first thing I’ve done
I have tried with two plugins, Yith and Woochmerce Waitlist (Back in Stock Notifier)
With either of them works.
Hi Betania,
Could you disable our swatches plugin and check is it working without our plugin or not?
Thank you
Hello,
Yes, I have tried it. When I deactivate your plugin, the other plugin works fine (Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro) but if the latter is active it doesn’t allow me to activate your premium option, only the free one.
I await your reply.
Thanks a lot,
All the best.
Hello!,
It seems that now everything works correctly.
Thank you very much for your help.
All the best,
Bethany.
Hi Betania,
We really get excited & honored when you use our plugin in your site.
If you found my support helpful, could you leave your valuable review here: https://wordpress.org/support/plugin/woo-variation-swatches/reviews/?filter=5
Your rating keeps us inspired.
Thank You
Hello,
I have sent an email, but I have not received a response.
I have requested a refund for the plugin, as I have not been able to make it fulfill the functionality I needed.
I appreciate the support received from the team so that everything works well, but in the end it has not been possible.
All the best,
Maria.
Hi Betania,
Thanks for reaching us again. We are sorry for your inconvenience.
We will willingly give you refund if we can’t fix your issue so don’t worry about the refund.
Would you please help us to figure out the issue that you are facing with our plugin?
Meanwhile, please, check our refund policy here: https://getwooplugins.com/refund-policy/
Thank You
Thank you
Ticket is closed.
incompatibility
Betania Camargo Albanese
Hello,
Now I have another problem, I have installed a stock warning plugin and it does not work if your plugin is there, since since I cannot select the out of stock product, I do not get the product reservation option.
Is there something that can be done?
Thank you very much for your help.
All the best.