fbpx
Want To Add Extra Images Per Product Variation For Free? Download Now

Template error with the last update

Alberto Arcediano

In the last update of the component, the size variants of our products have stopped working.

This is the web

 

Regards

Tanvirul Haque

Hi Alberto,

Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists. If the issue is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

If the plugin conflict check doesn’t help, please record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to figure out the issue quickly and squash it immediately.

Hope to hear from you soon!

Thank you

Alberto Arcediano

We have disabled components and the error is still occurring.

The problem is that it does not show the literal of the sizes and shows a small circle in black.

Could you tell us what is the solution to get the web operational again?

All the best.

Tanvirul Haque

Hi Alberto,

We are sorry for your inconvenience.

If the plugin conflict check doesn’t help, please record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to figure out the issue quickly and squash it immediately.

Thank you

Alberto Arcediano

Hello again.

I have given you the access codes so that you can see it. I have deactivated the plugin and since the plugin for which I have paid for the PRO version does not work, I ask the support department to review this problem. I do not think that I run from my account to learn a program to make a video when I am passing you the link where it is shown that the component does not work.

https://bayrrel.com/producto/fishbone

Can you solve the error of your component generated as a result of the last update please?

All the best.

Alberto Arcediano

Now the size selection is working because I have deactivated your PRO plugin. As soon as the active is not seen the variations.

Alberto Arcediano

Yes. Now it works perfectly. With the last update everything must have been deconfigured.

When you get new updates, do you recommend applying them?

Thanks so much for the help.

Tanvirul Haque

Hello Alberto Arcediano,

When you get new updates, do you recommend applying them?

No, but the better practice is when you are updating plugins you need to disable your all kind of caching system. Then I hope this kind of issue will not arise.

I am marking this thread as resolved. If you found my support helpful, could you leave your valuable review here: https://wordpress.org/support/plugin/woo-variation-swatches/reviews/?filter=5

Your rating keeps us inspired.

Thank You