we use the Kona Theme for a WooCommerce Webshop. After trying to update the system (wp 5.6.2, kona 2.9 and WooCommerce 5.0.0) on a cloned dev server, we get Console errors and variation swatches dont work anymore.
Please log in and check whats happening. Landingpage promoted products work, but if you try a product page with color and size swatches, the swatches dont respond to any action.
Thanks in advance,
Could you update your free and premium version of the WooCommerce Variation Swatches plugin? https://prnt.sc/10f28su
The current version of swatches plugins is the following.
Variation Swatches for WoooCoommerce – Version 1.1.12
Variation Swatches for WooCommerce Pro – Version 1.1.12
Please make sure you are using the same version and let me know your reported issue has been fixed or not in this latest update?
sry, I needed some time to see your reply. We now updated the plugin and face another problem. Now the Variation Swatch seems not to be able to get any options. What could be the reason for that?
Thanks in advance
Tried to add a picture, but the upload image doesnt work. When you go to the page landingpage or productpage, you see directly.
Hi Daniel Hartmann,
Ok, Could you record me reproducing your issue using tool like this? https://www.useloom.com It helps me to quickly figure out issue and squash it immediately.
here you can see it, nothing works on product pages. No way to choose color or size of the product.
Hello Daniel Hartmann,
I have fixed the issue for you, could you please check and confirm me? https://www.loom.com/share/e0c875fac363495f92546f6c38d46a54
thank you for your quick reply. The Swatches are back in place. What did you do to bring them back? Since this is only a clone of our production system, I’ll have to do it on the production another time.
Did you enable the “default stylesheet”? Since the swatches look different now and when I disable the “default stylesheet”, it shows the same error like before. Has the developer of “Kona” todo something here to regain compatibility with your plugin?
We are sorry for the inconvenience. Yes, I have enabled the default stylesheet.
Could you roll back to the 1.1.10 version for the free and premium versions? Here is the tutorial on how you can rollback: https://www.loom.com/share/2d8bc9351e864e1d964e319e27564250
Please download the 1.1.10 pro version for Variation Swatches For WooCommerce from here: https://drive.google.com/file/d/1lMF-tZ2HPbUYAArA6KNjwwhta7Fv5iUX/view?usp=sharing
We are working. We are trying to fix the issue as soon as possible. For now please rollback.
the Rollback worked for now, thank you very much for your help. We are now able to update the production server. When there is a newer version of Swatches, please leave me a message.
Ok when we will figure out the issue we will shortly notify you. For now I am closing this ticket.
By the way, stay safe and take care of your family. Hopefully, Covid-19 outbreak will end up soon.