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Variation Swatches not working after update to WP 5.6.2 and WooCommerce

Daniel Hartmann

Hello GetWooPlugins,

we use the Kona Theme for a WooCommerce Webshop. After trying to update the system (wp 5.6.2, kona 2.9 and WooCommerce 5.0.0) on a cloned dev server, we get Console errors and variation swatches dont work anymore.

Please log in and check whats happening. Landingpage promoted products work, but if you try a product page with color and size swatches, the swatches dont respond to any action.

Thanks in advance,

Patrick

Tanvirul Haque

Hi Daniel,

Could you update your free and premium version of the WooCommerce Variation Swatches plugin? https://prnt.sc/10f28su

The current version of swatches plugins is the following.

Variation Swatches for WoooCoommerce – Version 1.1.12

Variation Swatches for WooCommerce Pro – Version 1.1.12

Please make sure you are using the same version and let me know your reported issue has been fixed or not in this latest update?

Thank You

Daniel Hartmann

Hello 🙂

sry, I needed some time to see your reply. We now updated the plugin and face another problem. Now the Variation Swatch seems not to be able to get any options. What could be the reason for that?

Thanks in advance

Daniel Hartmann

Tried to add a picture, but the upload image doesnt work. When you go to the page landingpage or productpage, you see directly.

Tanvirul Haque

Hi Daniel Hartmann,

Ok, Could you record me reproducing your issue using tool like this? https://www.useloom.com It helps me to quickly figure out issue and squash it immediately.

Thank you

Daniel Hartmann

Hello Tanvirul,

thank you for your quick reply. The Swatches are back in place. What did you do to bring them back? Since this is only a clone of our production system, I’ll have to do it on the production another time.

Did you enable the “default stylesheet”? Since the swatches look different now and when I disable the “default stylesheet”, it shows the same error like before. Has the developer of “Kona” todo something here to regain compatibility with your plugin?

Thanks in advance

Tanvirul Haque

Hi Daniel,

We are sorry for the inconvenience. Yes, I have enabled the default stylesheet.

Could you roll back to the 1.1.10 version for the free and premium versions? Here is the tutorial on how you can rollback: https://www.loom.com/share/2d8bc9351e864e1d964e319e27564250

Please download the 1.1.10 pro version for Variation Swatches For WooCommerce from here: https://drive.google.com/file/d/1lMF-tZ2HPbUYAArA6KNjwwhta7Fv5iUX/view?usp=sharing

We are working. We are trying to fix the issue as soon as possible. For now please rollback.

Thank You

Daniel Hartmann

Hello Tanvirul,

the Rollback worked for now, thank you very much for your help. We are now able to update the production server. When there is a newer version of Swatches, please leave me a message.

Best regards

Tanvirul Haque

Hello Daniel Hartmann,

Ok when we will figure out the issue we will shortly notify you. For now I am closing this ticket.

By the way, stay safe and take care of your family. Hopefully, Covid-19 outbreak will end up soon.

Thanks

Tanvirul Haque

Hello Daniel Hartmann,

Recently we have made few changes to our swatches markup, and your Kona theme overwrites our swatches styles depends on our old version.

So you have to contact your theme support team and ask them to make their own design compatibility with our swatches latest version. I hope they can provide you the design compatibility fix with their theme next update. If the theme developer team needs our collaboration then you may connect them with us.

Thanks