Can I have an answer please ??
Public
Ticket #77990
Can I have an answer please ??
Hi Tobias,
We are sorry for the inconvenience. We have already discussed the issue in the live chat section.
Please give us a staging site with admin access. We will test this and get back to you.
Thank You
Hi Tobias,
I have tested this and it worked perfectly. Here is a video I made during my test:
https://www.loom.com/share/9380971ec5c14595a7fd6bfd3fe4469d
Will you please check your product configuration?
Thank You
Hi,
But the problem is for the existing products before the installation of the plugin, if we create new ones there is no problems. Our product configuration is the same for the new and the old one, can you check with an existing product please ?
Thanks
Okay i found the problem, i have to update manually at least one of the variation field to update all the existing metadata
Hi Tobias,
I am glad that you have figured this out. Is there anything else I can do for you?
Can I close the ticket now?
Thank You
Hi Tobias,
We really get excited & honored when you use our plugin on your site.
If you found my support helpful, could you leave your valuable review here: https://wordpress.org/support/plugin/woo-variation-gallery/reviews/?filter=5
Your rating keeps us inspired.
Thank You
WPML Translation not working
Tobias Purro
Hi,
When we set additionnal images on the main language, they are not copy to the others languages
You can see the problem with this product : https://www.gladiatorfit.ch/shop/boutique/fitness/kettlebells-2/kettlebell-ajustable-de-4-kg-a-18-kg/
It’s okay in French, but not in others languages, only the main variation image is shown but not the gallery