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Woo variation swatches on archive is brokem

MAXIME ZAG

All updates since 1.1.10

Seems to have bug on archive pages.

variation icon are featured but you can’t switche from one variation to another.
I had to rollback from the latest version to the newer 1.1.10

Tanvirul Haque

Hi MAXIME,

Could you update your free and premium version of the WooCommerce Variation Swatches plugin?

The current version of swatches plugins is the following.

Variation Swatches for WoooCoommerce – Version 1.1.12

Variation Swatches for WooCommerce Pro – Version 1.1.12

Please make sure you are using the same version and let me know your reported issue has been fixed or not in this latest update?

Thank You

MAXIME ZAG

Hi i did it this morning before writing this ticket, no changes, still broken.
That why i roll back as i can’t afford such a bug on the website

Tanvirul Haque

Hi MAXIME,

Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists. If the issue is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

If the plugin conflict check doesn’t help, please record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to figure out the issue quickly and squash it immediately.

And don’t forget to add your site login details in the site login details area. I’ll check what’s happening there.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Thank you

MAXIME ZAG

=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

=> See if the problem persists. If the issue is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

 

No change, i will record, but as i said, it is juste that, can’t swicht variation on archive page.

Tanvirul Haque

Hi MAXIME,

If the plugin conflict check doesn’t help, please record me reproducing your issue using a tool like this? https://www.useloom.com
It helps me to figure out the issue quickly and squash it immediately.

And don’t forget to add your site login details in the site login details area. I’ll check what’s happening there.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Thank you

Tanvirul Haque

Hi MAXIME,

Ok, please give us a temporary admin access to your staging site? We’ll try to investigate the issue for you.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Thanks

Tanvirul Haque

Hello MAXIME ZAG,

I have changed the shop page product image selector for you https://prnt.sc/11ft6mo Could you try to disable your all caching system and If you have Cloudflare or serverside caching enabled, try to clear the cache as well and then check again?

Thanks

Tanvirul Haque

Hello MAXIME ZAG,

Thanks for reaching out to us. Could you please fix this https://prnt.sc/13404wj I can’t access your site?

Thanks