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Mustapha Bahasi

Hi,

We have just updated both plugins on client website and the color swatches diseappeared.

Please have a look at the attched screenshot to see what I mean.

I would be so thankfull if you could help us solve the issue.

Mustapha

Captura de pantalla 2021-02-24 a las 12.35.33.png

Golam Kibria

Hi Mustapha,

Can you please give us temporary admin access to your site? We’ll try to investigate the issue for you.

You can add new users by going to Users > Add New set the user and password for us, set the role to admin, and set the info here.

And add your site URL, login username, and password in the site login area. Follow this guideline: https://www.useloom.com/share/27c1f2ac633c4060b2da883d946107d7

Hope to hear from you soon!

Mustapha Bahasi

Hi,

Could you have a look at the issue please.

 

Thanks in advance!