Hello Charn Phianpattanawit,
Please, make sure you are using the latest version of the Free ( 1.1.10 ) and PRO ( 1.1.10 ) plugins.
Thanks
Public
Ticket #75802
It is already updated before I submit the ticket. Please suggest more on what should I next.
Hello Charn Phianpattanawit,
I have checked this product: https://alta24.com/th/product/kask-protone/
It’s working fine!
Thanks
Do you see it like this?
https://www.loom.com/share/3adaa0bcbcd649439270e0b7ad10810d
In my side, the variation swatches don’t work at all.
Hello Charn Phianpattanawit,
Please, check this out: https://www.loom.com/share/afd6dadca2344a32a83ab24bf297c2ef
Thanks
What would you suggest I do next?
I saw that you have no problem on the page I have the problem. However, the problem still persists.
I don’t think the problem is solved. The ticket should remain open.
Hello Charn Phianpattanawit,
Please, try clearing your browser cache or try in incognito mode.
Thanks
Hi,
I try and my safari works. However, I clear my co-worker browser cache and try incognito mode. It doesn’t work. What should I do next?
Cannot choose variation swatches on product page
Charn Phianpattanawit
Hi,
I don’t know why variations swatches could not be choose.
This happens to lots of my product. Please see below one of the page the encounter the problem.
https://alta24.com/th/product/kask-protone/
I dont’ know how many more pages the problem occurs.
Please let me know how to solve this.